Frequently asked questions
What is gambling?
What is problem gambling?
Problem gambling is an urge to continuously gamble despite harmful negative consequences or a desire to stop. Problem gambling is often explained by whether harm is experienced by the gambler or others, rather than by the gambler’s behaviour. Severe problem gambling may be diagnosed as clinical pathological gambling if the gambler meets certain criteria. Pathological gambling is a common disorder that is associated with both social and family costs.
Can we help?
What is the player's charter?
Players Charter is a document which was written in order to set out guidelines for both the authority personnel as well as to consumers related to gambling and standards of service.
How many remote gaming companies are licensed in Malta?
During 2017 there were 287 remote gaming companies which were licensed in Malta. The number of remote gaming licences under the MGA jurisdiction by the end of 2017 was 625.
What is Responsible Gaming?
They may gamble for pleasure and entertainment but are aware of their likelihood of losing and understand the associated risks,
They exercise control over their gambling activity, and
Responsible gambling occurs in balance with other activities in their lives and is not causing problems or harm for themselves or others.
Shared responsibility for generating awareness of the risks associated with gambling,
Creating and promoting environments that prevent or minimise problem gambling, and being responsive to community concerns around gambling.